Support and Success Plans
Support and Success Plans
Support and Success Plans
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Support and Success Plans

Centralized Support Portal & Email Issue Loggingavailableavailableavailable
Emergency Supportavailableavailable
Escalation Supportavailable
Infrastructure Monitoringavailableavailableavailable
Standard Operating Hours Support availableavailableavailable
Telephone Support by ohoneavailableavailable
24/7 Site uptime & Performance Monitoringavailableavailableavailable
Detailed Monthly Reportsavailable
Performance Tuningavailable
Process Monitoringavailableavailable
Technical Skill – Based Help Desk Supportavailableavailable
Business User Support availableavailable
Dedicated Account Manageravailable
Infrastructure Enhancement, and Migrationavailable
Onsite Supportavailable